Jewelry FAQ'S

Can you help if I lose an earring?
  • Heyyy we know this happens so we made it easy! If you lose one of your favorite earrings and really miss how cool they made you feel, then please contact us, and we will give you a special discount to purchase a new pair at 45% off! You'll need your original order number handy and should easily find it in the original email sent from Stacked Gold when you first purchased. 

Why are your prices so low?

  • We have reimagined the traditional direct-to-consumer model in order to minimize waste and cost. We source jewelry direct from makers and use no middlemen. We also endeavor to minimize packaging and corporate overheads while not compromising on quality or customer experience.

Do you have a store that I can visit?

  • Our business model was designed to minimize waste and overheads in order to bring you amazing quality products at an accessible price point. Stores are a large and costly endeavor which would ultimately impede that quest. We are easy to get ahold of should you need anything can contact us Via email or Phone provided on our website.

How long does it take to receive my purchase?

  • Shipping to you, our customer, takes anywhere from 7-14 days after item is purchased. Most of our customers receive their items within 10 days. Please reach out to us at anytime during the shipping process using the "contact us" form on our top menu bar. 

Does Stacked Gold source ethically made jewelry?

  • Yes, we do this by partnering with trusted jewelry manufactures both inside the U.S and outside who have been doing business for many years with a good record of ethically sourced material.
What is tarnish resistant jewelry?
  • Tarnish resistant jewelry is fantastic for daily wear! But must still be taken care of. Our jewelry is considered "tarnish resistant" because daily wear alone won't cause corrosion of metal. Unlike cheap jewelry made of low quality mixture alloys, our jewelry is primarily made of single alloy- stainless steel & silver, giving a much longer life to your favorite pieces! We add 18k gold-plating to many of our pieces for the high-end finish customers look for. This is what allows us to offer this incredibly affordable, quality-jewelry, to all of you.  
How to care for my jewelry?
  • Care instructions: Avoid wearing during exercise, as sweat will react with the jewelry to discolor over time. Avoid contact with sprays and chlorine/pool as these chemicals can affect the jewelry over time.